ArewaFlix ("we", "our", or "us") is a movie streaming platform run by Vehance Technologies Ltd. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our services.

By accessing ArewaFlix, you agree to the collection and use of information according to this Policy.

1. Information We Collect

We may collect the following types of personal and technical data:

1.1 Personal Information

- Full Name
- Email Address
- Phone Number
- Profile photo (optional)
- Subscription and payment details

1.2 Automatically Collected Data

- Device information (model, OS version)
- IP address and approximate location
- App usage analytics
- Cookies and tracking technologies
- Streaming performance metrics (e.g., buffering, network speed)

1.3 Content Interaction

- Movies watched or downloaded
- Search history
- User preference selections

2. How We Use Your Information

We use the data we collect to:

- Provide and maintain our service
- Manage user accounts and subscriptions
- Improve streaming performance and content recommendations
- Detect and prevent fraud and unauthorized access
- Send notifications about new content, updates, or offers
- Comply with legal and regulatory requirements

3. Sharing of Information

We do not sell personal information.

We may share data with:

- Service providers: cloud hosting, analytics, telecom integrations for billing
- Payment processors (e.g., Airtime, DCB/DST, card payments)
- Regulatory bodies, when required by law
- Content licensors (anonymized viewership analytics only)

All third-party partners must follow strict confidentiality and data protection standards.

4. International Data Transfers

Your data may be processed on servers outside your country. We apply safeguards compliant with applicable data protection laws (e.g., Standard Contractual Clauses) to protect your rights.

5. Data Storage and Security

We use industry-standard encryption:

- TLS for data in transit
- Encrypted databases for data at rest
- Regular server audits and intrusion detection
- Strict access control and monitoring

While we strive to protect your data, no system is completely secure.

6. Data Retention

We keep your information only as long as necessary for:

- Service delivery
- Legal, regulatory, and accounting obligations

You may request deletion of your account and associated data at any time.

7. Children’s Privacy

ArewaFlix is not intended for children under 13. We do not knowingly collect data from minors below this age.

8. Your Rights

Depending on your location, you may have rights to:

- Access your data
- Correct or update information
- Request deletion
- Restrict or object to processing
- Withdraw consent at any time

To exercise these rights, contact us at:

privacy@arewaflix.com

9. Cookies and Tracking Technologies

We may use:

- Session cookies
- Persistent cookies
- Analytics tracking
- Device identifiers

Users can control tracking permissions through device or app settings.

10. Links to Third-Party Services

ArewaFlix may contain links or embedded services from external parties. We are not responsible for the privacy practices of these third parties.

11. Policy Updates

We may update this Privacy Policy to reflect operational or regulatory changes. Updates will be posted with a new "Last Updated" date.

12. Contact Us

For any questions, complaints, or rights requests:

Vehance Technologies Ltd  
Email: support@arewaflix.com  

Kano, Nigeria